001 — Customer first, reduce risk and speaking the language of business
uxmba.substack.com
Hey 👋 Welcome to the UX MBA — I write about connecting the dots, between business outcomes and customers experience, to deliver impactful design work. There’s going to be very little advice about UX tools or methods. Instead, I will focus on principles to help you create more impact by focusing on the business of design. From the research, experiments, and metrics required to prove the value of design aligned to business objectives.
001 — Customer first, reduce risk and speaking the language of business
001 — Customer first, reduce risk and…
001 — Customer first, reduce risk and speaking the language of business
Hey 👋 Welcome to the UX MBA — I write about connecting the dots, between business outcomes and customers experience, to deliver impactful design work. There’s going to be very little advice about UX tools or methods. Instead, I will focus on principles to help you create more impact by focusing on the business of design. From the research, experiments, and metrics required to prove the value of design aligned to business objectives.